Frequently Asked Questions

Frequently Asked Questions2019-03-27T15:26:25+00:00

We are always happy to help with any questions that you may have with your wooden hot tub, hot tub accessories or saunas.

All we ask is that you take a look at the FAQs below to make sure that we haven’t already answered your question. If you cannot find your answer here, please feel free to contact us here.
Where and how do I site my sauna?2019-01-29T15:41:41+00:00

Our sauna can be situated either inside the home or out all that’s needed is a level base to stand it on e.g. patio, concrete, decking, floorboards and a suitable electricity supply.

How much does a sauna cost to run?2019-01-29T15:41:13+00:00

Saunas cost pence to run each day as unlike a swimming pool or hot tub you only pay for the time you are actually using them.

What are the health benefits of saunas?2019-01-29T15:40:42+00:00

The health benefits of saunas are well known. They stimulate circulation and respiration, relax tired, aching muscles. They detoxify skin through perspiration resulting in a healthy complexion and the dry heat of the sauna relieves congestion.

What access is needed for a sauna?2019-01-29T15:40:14+00:00

Access is never a problem for either our hot tubs or saunas as we assemble both on site. Installation of either a hot tub or sauna generally takes one full day.

What, if any, site preparation is needed for a sauna?2019-01-29T15:39:35+00:00

There is no definitive answer to this question, but there are a few points to keep in mind. The closer to the house the better, a hot tub right outside the door is very convenient-after all you don’t want to hike the bottom of the garden with the neighbours watching! Privacy and setting are most important. As part of our service we can advise on siting and design, just send us site dimensions and a photograph and we’ll suggest some ideas for your proposed site.

How do we keep our hot tub clean?2019-01-29T15:36:49+00:00

A chemical starter pack and testing kit is supplied with your hot tub plus a water treatment booklet. When the tub is installed a practical water treatment demonstration will be given. You’ll also be shown how to change the filter.

Does the hot tub need to be plumbed in?2019-01-29T15:36:12+00:00

No, a garden hose is all that is required to fill our hot tub and can also be used to empty the tub into the nearest drain or to water the garden (assuming no chemicals have been added in the last 48 hours). We suggest you empty your hot tub every 8 weeks.

What electrical supply do we need for our hot tub or sauna?2019-01-29T15:35:42+00:00

This depends on which model tub or sauna you buy, but we require you to employ the services of a qualified electrician. We can liaise with the electrician to ensure everything is correct and our requirements are met before we install the tub.

What access is needed?2019-01-29T15:35:07+00:00

Access is never a problem for either our hot tubs or saunas as we assemble both on site. Installation of either a hot tub or sauna generally takes one full day.

How do wooden tubs hold water so well?2019-01-29T15:34:16+00:00

Only the highest quality kiln dried cedar wood is used from the core, or heart, of the tree. Each stave fits precisely together with the circular base, and are held tightly in position on base by three stainless steel hoops. Once the tub is filled with water, the wood swells to form a watertight seal somewhat like a boat or wooden keg for maturing wine. This practice called cooperage has been widely used for centuries and is extremely effective.

What, if any, site preparation is needed?2019-01-29T15:33:47+00:00

There is no definitive answer to this question, but there are a few points to keep in mind. The closer to the house the better, a hot tub right outside the door is very convenient-after all you don’t want to hike the bottom of the garden with the neighbours watching! Privacy and setting are most important. As part of our service we can advise on siting and design, just send us site dimensions and a photograph and we’ll suggest some ideas for your proposed site.

Where and how do I site my tub?2019-01-29T15:32:17+00:00

There is no definitive answer to this question, but there are a few points to keep in mind. The closer to the house the better, a hot tub right outside the door is very convenient-after all you don’t want to hike the bottom of the garden with the neighbours watching! Privacy and setting are most important. As part of our service we can advise on siting and design, just send us site dimensions and a photograph and we’ll suggest some ideas for your proposed site.

How much does it cost to run?2019-01-29T15:31:35+00:00

Approximately, from one pound a day, depending on size of tub, season and usage. All our tubs come with three operating modes designed to suit your daily needs. Experience of ownership will improve efficiency and further savings can be made by running the tub in economy mode and heating overnight using ‘off peak’ electricity.

As standard all our electric tubs come with a rigid thermal vinyl cover and an energy saving floating foam blanket. The top cover keeps out the elements, tree debris, dust and pets etc and has a three point child proof locking system, whilst the floating foam blanket reduces heat loss and evaporation.

What are the health benefits of hot tubs?2019-01-29T15:30:42+00:00

The benefits of hydrotherapy have been known for thousands of years, ancient civilisations enjoyed bathing in hot water springs and hydrotherapy was born. Hydro massage, as we call it, is both physical and mental. There are three factors at work in a hot tub, heat, buoyancy and massage, combined they create a perfect environment that can be used to treat a number of ailments from arthritis to minor sports injuries.

Immersing your body in hot water raises the body temperature causing the blood vessels to dilate, resulting in increased circulation and endorphins, your own natural painkillers. It also helps reduce blood pressure and high blood sugar levels. Our tubs are deeper than conventional acrylic types, making you more buoyant, you lose over half your bodyweight, relieving pressure on joints and muscles, creating a relaxing sensation you can’t get in a normal bath.

The massaging action in the water is created from the bubble bench and jets positioned in tub, these send a mixture of warm water and air through the jet nozzles, gentle massaging away all those aches and pains caused by the daily stresses of today’s fast pace of life. Simply soaking in a hot, swirling, tub will, we guarantee, leave you mentally and emotionally relaxed. Twenty minutes in the morning can give you a fresh start and a long soak before bed can help improve sleep. A hot tub is something you’ll want to experience every day, relaxing in your own garden. We can’t think of a better way to unwind at the end of the day.

What size wooden hot tubs do you do?2019-01-29T15:30:04+00:00

All wooden hot tubs are available in 5ft, 6ft and 7ft diameters.

Why a wooden hot tub?2019-01-29T15:28:30+00:00

For the luxury!

Standing a full 4ft in height, Riviera hot tubs are deeper than acrylic spas. This extra depth increases buoyancy creating a wonderfully, relaxing, luxurious hot tub.

All Riviera Hot Tubs are made from the finest kiln dried cedar wood. Cedar is renowned for its longevity and our premium grade cedar wood hot tubs boast the thickest staves on the market. There are no liners or acrylic shells in our hot tubs just wonderfully tactile and aromatic cedar.

What is your company number?2019-01-29T15:27:06+00:00

Riviera Hot Tubs is registered in England and Wales at 3 Oldway Road, Paignton, Devon, TQ3 2TF, UK. Our company number is Company No.8768348

How can I contact you?2019-01-29T15:19:25+00:00

Riviera Hot Tubs are always happy to help with any questions or queries you may have, from buying a wooden hot tub, current hot tub installations to aftercare for your hot tub and how to use the hot tub products that we sell.

You can contact us using our contact form or alternatively…

POSTAL ADDRESS
Riviera Hot Tubs (Ltd)
Danver
3 Oldway Road
Paignton
Devon,
England
TQ3 2TF

Telephone +44(0)1803 663709

Email info@riviera-hottubs.co.uk

Please note if leaving an answerphone message please tell us your name and phone number slowly and precisely so that we can reply to your query quickly.

Take some time. Treat yourself. You deserve it.

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Visit our showroom at: Riviera Hot Tubs, Units 10/11, Swift Park, Greenhill Way Kingsteignton, Newton Abbot Devon TQ12 3SH

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